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    Terms of Service

    Please read these terms and conditions carefully before using our service.

    Last updated: December 2024

    1. Acceptance of Terms

    By accessing and using Service101 ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

    These Terms of Service constitute a legally binding agreement between you and Kieran Stack Pty Ltd ("Company", "we", "us", or "our").

    2. Use License

    Permission is granted to temporarily access Service101 for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

    • modify or copy the materials
    • use the materials for any commercial purpose or for any public display
    • attempt to reverse engineer any software contained on the Service
    • remove any copyright or other proprietary notations from the materials

    This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

    3. Service Description

    Service101 provides automotive service and repair information tools designed to assist automotive professionals. The Service includes but is not limited to:

    • Part identification and description tools
    • Customer communication assistance
    • Service documentation and analytics
    • Training and educational resources
    4. User Responsibilities

    As a user of Service101, you acknowledge and agree that:

    • You are responsible for verifying all information provided to customers with a qualified technician
    • The content in this application is generic and should be tailored for each specific repair or maintenance situation
    • You will use the Service only for lawful purposes and in accordance with these Terms
    • You are responsible for maintaining the confidentiality of your account credentials
    • You will not share your account access with unauthorized individuals
    5. Disclaimers and Limitations

    IMPORTANT: Service101 is not liable for incorrect information provided to customers.

    The materials on Service101 are provided on an 'as is' basis. Service101 makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

    Further, Service101 does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

    6. Privacy Policy

    Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which forms part of these Terms of Service.

    By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.

    7. Termination

    We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

    If you wish to terminate your account, you may simply discontinue using the Service.

    8. Changes to Terms

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

    What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

    9. Contact Information

    If you have any questions about these Terms of Service, please contact us at:

    Kieran Stack Pty Ltd

    Email: support@service101.com

    Phone: +61 (0) 123 456 789

    By using Service101, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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